BOOKING POLICIES
for lash extensions services
* PLEASE READ CAREFULLY BEFORE BOOKING AN APPOINTMENT *
Booking Fee
-
A non-refundable booking fee is required to book a Full Set or Fill appointment. The booking fee will be deducted from the cost of your service once the service is performed.
Confirmation Email
-
Please check your confirmation email for our address and additional details. If you don't see it in your inbox, please check your spam. If you still don't see it, please send a text to 720-951-7082 and we will make sure you get the information you need for your appointment.
Grace Period
-
Everyone receives a 10 minute grace period. After that, your appointment is automatically canceled, your booking fee is forfeited and you will need to reschedule.
-
Please be aware that additional time will not be added to your appointment. If you are late, you will lose 10 minutes of your lashing time.
MANAGE YOUR APPOINTMENTS...
You can manage your appointments by clicking on the "login" button at the top right hand corner of this page. Set-up your profile using the same email address you use to schedule your your appointments. That way you can reschedule appointments and your deposit will be applied to your new time, as long as it is not within 24 hours of your scheduled appointment.
Clean lashes
Your lash extensions will not last long if they are glued to make-up or other build-up rather than your clean natural lashes. Therefore, please arrive with clean lashes. We do lash baths before every session, but they are not intended to remove make-up.
-
There will be a $10 fee charged for lashes that need to be cleansed of make-up and other debris before the lash application.
-
It is at our discretion to reschedule your appoint if time does not permit a thorough cleaning of your lashes, and a new deposit will be required.
Foreign Fills
We do not perform refill services on work that was not done at The Lash Insider... NO EXCEPTIONS
If you currently have lash extensions on, it is required you book a removal service with your new set on your first visit. This is to avoid the risk of mixing different adhesives and different materials with extensions applied at other salons.
Cancellations and Rescheduling
-
Please notify us at least 24 hours in advance if you are unable to make your appointment.
-
If you notify us that you need to reschedule 24 hours before the service you can apply your booking fee toward a new appointment.
-
Click on "Login" in the header or footer of our website to set-up a member profile. Use the same email address you use to schedule your appointment. That way you can manage your appointments.
-
-
No-call no-shows will not be allowed to schedule appointments at The Lash Insider...Ever...
NO GUESTS Please do not bring additional people to your appointment.